UPDATE: Group Exercise Cancellation Policy Effective December 1.
To improve the experience for members, we will now have a time limit for class reservations cancellations. Members can cancel their reservations up to one hour prior to the start of class, but no later.
Members attempting to cancel their reservations later than one hour will be unable to do so and will be considered “no-show” if they do not attend.
Thank you for understanding as ensure our classes are available for as many as possible.
Make Your Group Exercise Reservations Today
Reservations are required for on-site group exercise classes. Members may make reservations 48 hours in advance of the selected class.
You must create an account in our new mobile app or connected online reservation system (you will use the same user name and password for reservations both in the app and for the online schedule). You should use the same email for your app account that is on your membership account and that you used to create your J Community account. You will have to set a new password for the app, but you can make it the same as your J Community password. Please feel free to contact us to confirm your information at memberservices@jccstl.org or 314-442-3173.
- How to Register for Classes, Courts & Pool Time Using The J – St. Louis App
- Download our new smartphone app! Available on the App Store and on Google Play. Click to download now!
- For more information about downloading the app and setting up your account, click here.
- From the home screen of your app, touch the Classes or Courts & Pool icons to view classes and availability in the upcoming week.
- Select your class, court or pool lane and touch the Reserve button. It will change to Reserved, and you’re all set.
- To learn more about the class or program before reserving, just touch the name of the class for more info.
- Reservations begin 48 hours prior to the scheduled start time.
- To cancel a registration, just return to the app and select the Reservations tab. Then, touch the class reservation you need to cancel and hit the Cancel Reservation button.
- Download our new smartphone app! Available on the App Store and on Google Play. Click to download now!
- How to Register for Classes, Courts & Pool Time Using Our Online Schedules
- Click on the ‘Login to Make Reservations’ text in the upper right corner of the online schedule using your J app/online reservation user name and password (created following the instructions above).
- Select your class, court or pool lane and touch the Reserve button. It will change to Reserved, and you’re all set.
- To learn more about the class or program before reserving, just touch the name of the class for more info.
- Reservations begin 48 hours prior to the scheduled start time.
- To cancel a registration, follow the same instructions, but click the red ‘Cancel’ button.
- Having trouble making reservations? Email memberservices@jccstl.org or call 314-432-5700. E-mail may be preferable as phone calls tend to take longer to process.
- Individual reservations must be made for each individual member for group ex, court sports and lap swimming.
- RSVP & Waitlist Policy: RSVP’d members will have a five-minute grace period from the time group exercise class begins. If you are more than five minutes late for class, and there is a waitlist, a waitlisted member will be allowed to join the class in your place.