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Jewish Community Center

Summer 2020: Reopening FAQ

Updated June 25

If you are unable to find the answer to your question here, please reach out via chat. We will frequently update this page.

What do I need to do to resume my membership?

All frozen memberships will automatically resume on June 15 unless you have specifically asked to remain on freeze. Membership dues will resume on July 1.

What if I would prefer to continue my freeze?

We will continue to offer complimentary membership freezes for up to 90 days (or longer depending on circumstances) upon request. Please note that you need to let us know if you wish to keep your membership on freeze status no later than July 1. You can e-mail us at memberservices@jccstl.org.

For members who have been donating their dues (thank you!) during the time we’ve been closed, we will reactivate your account unless you alert us that you prefer to keep your account in frozen status. Should you choose to keep your account frozen and continue to pay your membership dues, we will continue to recognize your membership fees as a donation, for which you will receive a tax letter. Specific questions about your donation may be sent to Stacy Smart.

How will you charge us for the last two weeks of June?

To thank everyone for their support during this time, we will not charge members who reactivate until July 1. That means we will allow all people who were members as of our closing date to use the facilities at no charge. To the members who chose to donate their dues during our closure, we offer our deepest gratitude – look forward to a special expression of appreciation, just for you.

Will there be any price adjustments because of the guidelines for reopening?

This is an understandable question; however, we will not be adjusting rates. The restrictions imposed by the guidelines are temporary – we intend to restore all services just as soon as we’re able to safely do so. Although our reopening may seem limited, it actually requires a significant increase in resources  (supplies and labor). During our closure, we have offered (and will continue to offer) a significant number of group ex classes and trainer-led workouts at no charge. We would like to thank everyone for their support and understanding.

How do I gain entry to the building?

Make Reservations

Before you arrive: make a reservation, if required. Reservations are required for all pools, group exercise classes and court sports. Open fitness use no longer requires a reservation.

Sign and print a member release, and sign and print a wellness check form, and bring these with you (along with your towel and water bottle). At the entrance, we’ll take your temperature and review your forms. Then you’ll check in as normal and move directly to your destination – fitness center, class or studio. Reservation information is available by clicking here

Will I be able to make purchases in the fitness center, like water, protein shakes or bars?

Yes! We will continue to stock our vending machines and will continue to sell water, bars, etc. by account only. If we have your credit card on file, you will be able to purchase at our desks. We are currently reviewing our ability to open the concession stand at the outdoor pool in Creve Coeur.

How do I make a reservation?

Make Reservations

On-site group exercise classes, lap lanes (indoor and outdoor pools), recreational pool time, court sports, racquetball and squash will require reservations. Each person will be allowed one reservation per category per day. Categories are group exercise, pools, open basketball, open badminton, open pickleball and open table tennis. Members may make reservations 48 hours in advance. Racquetball and squash reservations can be made through your J account, as they have always been.

For more information about reservations, click here.

Are reservations needed for my caretaker or driver who normally accompanies me? Are they even permitted in the building?

We have accounted for caretakers and drivers; they do not need to make a reservation. Please note, we have removed some furniture to comply with county guidelines, so seating will be limited during this time.

How do I use the pools?

Make Reservations

Pool capacity is limited by county guidelines, so reservations will be required.

Lap swimmers should make reservations (one-hour slots available), and enter through the main fitness entrance. Remember to bring a towel.

Rec swimmers should also make a reservation (two-hour slots available). Enter through the main fitness entrances at Fox and SFC; outdoor pool entrance will also be open at SFC on Saturday and Sundays. Remember to bring your towels.

For more information about reservations, click here.

I have a pool reservation. May I bring my own equipment? (Kickboard, noodle, kids toys)

At this time you may not bring your own equipment; however, we will have kickboards and noodles available. Each will be cleaned and disinfected after use. We are unable to provide children’s toys at this time.

When can I play gym sports and racquetball again?

Open basketball, pickleball, badminton, table tennis, racquetball and squash will become available on June 29, by reservation. We are unable to provide equipment at this time, so please bring your own balls, rackets, etc.

Find more information here.

Are you offering Day Camp?

Although programming will be different than what we traditionally offer, we are offering Summer Fun at the J for children entering grades K-6. You may find additional information here.

Is your Early Childhood Center open?

We are happy to welcome back all of our EC children beginning Monday, June 8.

Is Adult Day at the J opening?

We are opening for a very small number of people on Monday, June 15 and we will continue to assess our ability to increase this number. Our virtual programming and activity packets will continue.

When will locker rooms open?

The locker rooms will open on June 29. Please note that showers are intended for swimmers only at this time. Steam, whirlpool and sauna remain closed. All bags and purses should be locked in lockers as they will not be permitted on the fitness floor. Please note that the men’s health club lounge area remains closed at this time.

Are you offering a summer membership?

Our memberships are month-to-month so you may join when you want and stay as long as you like.

May I bring a guest?

We can only serve members during this time.