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Jewish Community Center

Operating & Opening FAQ

Updated September 15

If you are unable to find the answer to your question here, please reach out via chat. We will frequently update this page.

How do I gain entry to the building?

Make Reservations

Before you arrive: make a reservation if required. Reservations are required for all pools, group exercise classes and court sports. Open fitness use no longer requires a reservation.

Sign and print a member release, and sign and print a wellness check form, and bring these with you (along with your towel and water bottle). At the entrance, we’ll take your temperature and review your forms. Then you’ll check in as normal and move directly to your destination – fitness center, class or studio. Reservation information is available by clicking here

What is your mask policy?

St. Louis County mandates that face coverings must be worn in indoor and outdoor public spaces. The J, in compliance with county guidelines, requires anyone over the age of five to wear a mask in public.

Masks are required at the J when not actively working out or swimming. They should be worn when walking into and out of the building. Masks are also required when resting between sets or taking a seat on the bench in the fitness center.

Our staff has been asked to remind members and guests to wear their masks where required. Thank you for your cooperation and for continuing to help keep the J a safe place for all.

How do I make a reservation?

Make Reservations

On-site group exercise classes, lap lanes (indoor and outdoor pools), recreational pool time, court sports, racquetball and squash will require reservations. Each person will be allowed one reservation per category per day. Categories are group exercise, pools, open basketball, open badminton, open pickleball and open table tennis. Members may make reservations 48 hours in advance. Racquetball and squash reservations can be made by contacting the J’s membership services department at 314-442-3173 or memberservices@jccstl.org between 8am and 6pm.

For more information about reservations, click here.

Are reservations needed for my caretaker or driver who normally accompanies me? Are they even permitted in the building?

We have accounted for caretakers and drivers; they do not need to make a reservation. Please note, we have removed some furniture to comply with county guidelines, so seating will be limited during this time.

How do I use the pools?

Make Reservations

Pool capacity is limited by county guidelines, so reservations will be required.

Lap swimmers should make reservations (one-hour slots available), and enter through the main fitness entrance. Remember to bring a towel.

Rec swimmers should also make a reservation (two-hour slots available). Enter through the main fitness entrances at Fox and SFC; outdoor pool entrance will also be open at SFC on Saturday and Sundays. Remember to bring your towels.

For more information about reservations, click here.

I have a pool reservation. May I bring my own equipment? (Kickboard, noodle, kids toys)

At this time you may not bring your own equipment; however, we will have kickboards and noodles available. Each will be cleaned and disinfected after use. We are unable to provide children’s toys at this time.

When can I play gym sports and racquetball again?

Open basketball, pickleball, badminton, table tennis, racquetball and squash are now available. We are unable to provide equipment at this time, so please bring your own balls, rackets, etc.

Find more information here.

Will I be able to make purchases in the fitness center, like water, protein shakes or bars?

Yes! We will continue to stock our vending machines and will continue to sell water, bars, etc. by account only. If we have your credit card on file, you will be able to purchase at our desks.

Is your Early Childhood Center open?

We have happily welcomed back our EC children.

Is Adult Day at the J opening?

We have been able to open Adult Day at the J for a limited number of participants. Our virtual programming and activity packets will continue.

When will locker rooms open?

Our locker rooms are currently open. Please note that showers are intended for swimmers only at this time. Steam, whirlpool and sauna remain closed. All bags and purses should be locked in lockers as they will not be permitted on the fitness floor. Please note that the men’s health club lounge area remains closed at this time.

May I bring a guest?

Your guests are still welcome – but they must be part of your reservation at the pool. All guests must accompany a J member, and passes must either be used from your account or purchased with a credit or debit card (no cash). Additionally, a health screening and member release must be signed by the guest or guardian. To bring a guest for court sports, group exercise or to our outdoor or indoor pools, reservations are required

What if I would prefer to continue my freeze?

We will continue to offer complimentary membership freezes for up to 90 days (through January 1, 2021) upon request. Please note that you need to let us know if you wish to keep your membership on freeze status. You can e-mail us at memberservices@jccstl.org.

For members who have been donating their dues (thank you!) during the time we’ve been closed, we will reactivate your account unless you alert us that you prefer to keep your account in frozen status. Should you choose to keep your account frozen and continue to pay your membership dues, we will continue to recognize your membership fees as a donation, for which you will receive a tax letter. Specific questions about your donation may be sent to Stacy Smart.